Right after an emergency, you may feel worried, confused and disoriented. These are perfectly normal reactions. If you are informed and prepared, you will be able to recover more quickly and you can help others do the same.
The following steps will help you get back on track:
Help the injured
Ensure to help anyone who is hurt, and call 911 if necessary.
Check on your neighbours
It is very important to check on your neighbours, especially the elderly or people with disabilities.
Be informed
Listen to your local radio station or check local websites and social media feeds for updates.
Try not to use the telephone
Do not use the telephone unless it is necessary, as emergency crews will need all available lines. For non-emergency information, call 211 instead of 911.
Check your home
Carefully check for damage to your home, and do not enter any structure you believe is not safe, structurally unsound or contains a hazard or harmful materials.
Remember the following points:
- Make sure to check for fires and fire hazards
- Sniff for gas leaks, starting at the hot water heater. If you smell gas, turn off the main gas valve, open windows and get everyone outside quickly. For information on safe steps for shutting off the main gas valve, contact your gas company.
- Use a flashlight; never light matches or turn on the electrical switches if you suspect damage or smell gas.
- Ensure you shut off any other damaged utilities. For information on safe steps for turning off utilities, contact your utility provider.
- Clean up spilled medicines, bleaches, gasoline and other flammable liquids right away, and wear protective clothing. For major spills or leaks, call for professional help.
- Take care to confine or secure your pets to keep them safe.
Remember, if you turn off the gas, a professional from the gas company should turn it back on.